What should I do if I buy fake medicine in a pharmacy? Rights protection guide and hot case analysis
Recently, the issue of fake drugs has once again become a hot topic in society. According to incomplete statistics, in the past 10 days, the number of discussions on "fake drug rights protection" on the entire network exceeded 500,000 times, involving multiple channels such as e-commerce platforms and offline pharmacies. This article will combine the latest hot cases to sort out the methods of identifying fake drugs, rights protection steps and precautions for you.
1. Hot events related to fake medicines in the past 10 days
| date | event | Involved on the platform | Discussion volume |
|---|---|---|---|
| 2023-11-15 | A certain internet celebrity weight loss pill was detected with banned ingredients | Short video platform | 123,000 |
| 2023-11-18 | An incident of an elderly person being hospitalized after buying antihypertensive drugs online | E-commerce platform | 87,000 |
| 2023-11-20 | Expired vaccines sold in chain pharmacies are exposed | Offline pharmacy | 156,000 |
2. Four major characteristics of fake drug identification
1.Packaging exception: fuzzy printing, missing batch number, incomplete anti-counterfeiting label
2.Prices vary greatly: It is significantly lower than 30% of the normal market price
3.Abnormal efficacy: It takes effect too fast or is completely ineffective
4.Suspicious channel: No formal pharmacy qualification or doctor prescription
3. Flow diagram of rights protection operations
| step | Specific operations | time limit |
|---|---|---|
| 1. Fixed evidence | Keep drug purchase vouchers, drug packaging, and payment records | immediately |
| 2. Professional appraisal | Submit a test application to the local drug administration | Within 3 working days |
| 3. Multi-channel complaints | 12315 platform/Drug Administration Official Website/Consumer Association | After the identification results are issued |
| 4. Legal accountability | File a civil lawsuit based on the degree of loss | Within 1 year |
4. References to the latest successful cases of rights protection
In November 2023, Ms. Wang from Hangzhou passedThree-step rights protection lawRepayment of 32,000 yuan:
1. After purchasing medicine, shoot videos of unboxing throughout the whole process
2. Verify batch number abnormality through the APP of the National Medical Products Administration
3. Joint class action lawsuits for other victims
5. Suggestions for handling special circumstances
Situation 1: Online shopping for cross-border medicines
• Required for a "Imported Drug Registration Certificate"
• Customs clearance record verification
Situation 2: Health products impersonate medicine
• Pay attention to the lack of the "National Drug Approval" logo
• False publicity complaints can be filed at the same time
6. Practical suggestions for preventing fake medicines
1. PriorityChain brand drugstores(Data shows that the rate of fake drugs in regular channels is less than 0.3%)
2. Learn to useNational Medical Products Administration Data Query System
3. Check the home medicine box regularly and pay attention to the validity period of the medicine
If you encounter fake medicine problems, please call immediately12331Drug complaint and reporting hotline. Maintaining drug safety requires the participation of the whole society. Every legal rights protection of yours is promoting the process of standardization of the pharmaceutical market.
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